4.1. What exclusive training and development plans have you got for UAE Nationals staff?

ReaderPoint

Your answer and description might include

1. Objective(s)

2. Programmes'(s) / Objective(s), learning outcomes, target audience, duration, implementation and     follow-up, internal – external faculty/

3. Your Training and Development Approach, philosophy and process.

4. How your training and development plan ties with strategic Emiratisation plan

5. How do you reinforce the learned-acquired knowledge and skills on the job

6. How training is delivered.

4.2. How do you identify skills, behaviors and knowledge (Competence Level) of UAE Nationals Staff ( Training Needs )?

ReaderPoint

Your answer and description might include

1.What tools and techniques do you deploy to assess your staff's level of competence and how are these     tools aligned with the Role of the individual member

2. Describe the Competency Matrix for jobs and roles performed by UAE Nationals

3. What processes have you got in place to enable continuous employee assessment and monitoring of     level of competence.

4. How do you seek input and use input from UAE Nationals and their managers or supervisors on     education and training needs and requirements and delivery options

4.3. How do you evaluate the effectiveness of training, education and development of UAE Nationals Staff taking into account individual and bank's goals and performance?

ReaderPoint

Your answer and description might include

1. Impact of training on individual, unit, department and bank's performance

2. Cost/benefit analysis

3. Mechanisms for follow – up

4. Employee Feedback Schemes

5. How training has lead to improvements in staff's behavior and quality results

6. What systems do you use to assess training effectiveness

4.4. What is your annual budget for Training and Development in Dirhams for the year 2003?

Dhs : Total budget spent No: Number of staff trained
%A: Percentage invested in compare to total budget
%B: Percentage of staff attended training in compare to total number of staff attended training

4.5. What is the total number of UAE Nationals Staff at your bank who have attended training in the year 2003?

* Please express in percentages of total staff for UAE and Non UAE staff